Delivery & Returns
Schoolwear at Jules at Home makes every effort to ensure that the goods you ordered get to you undamaged and in a timely fashion. Please ensure you read the following in the event of a problem to ensure speedy resolution of any problems:
All orders placed carry a postage and packaging charge of £3.95 unless stated otherwise.
Please allow 3-5 working days for delivery.
If you would rather collect in store please give us a call to reserve your items and we will take payment face-to-face when you come to pick up your order.
The normal delivery time for the products are shown as part of the products description
If the delivery date is to be any longer than this time you will be contacted by a Schoolwear at Jules at Home member of staff.
All orders will be shipped by recognised carriers or the Royal Mail.
Schoolwear at Jules at Home can ship products to an alternative address.
Schoolwear at Jules at Home is not responsible for any additional costs as a result of extended delivery times, unless prior consent is given in writing by a member of Schoolwear at Jules at Home staff.
Where an order is placed from a country outside of the European Community, we will require a international bank transfer to a nominated account before we can ship any goods.
For orders outside of the UK, place the order and we will contact you regarding delivery of the goods and the costs for your country. No money will be taken from the credit card until you have accepted any additional costs for overseas shipping.
In the event that there is a problem with the goods, please contact us.